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Dec 9, 20244 min read

UX Writing as a Golden Opportunity for Gen Z Writers

By Farah R

Edited by Nur Qistina 


In a fast-paced world, humans interact not only with humans but also with robots on a daily basis. Let’s just imagine a day when humans went through ordinary days involving their lives with technology. Have you ever wondered how humans communicate with it? Every tap, swipe, and click is considered a way of communicating, whether it is through touching the screen or verbally uttering. 


All these connections are made through concise words that appear on the screen or are comprehended through human utterances. As humans basically live with technology, this is where user experience (UX) writing comes in, bonding people with technology. UX writing is one of the pivotal components of UX design. Different from traditional copywriting, UX writing is all about crafting microcopy that prioritises users with the goal of helping them to complete their tasks effortlessly with the most convenient method. 


For the past few years, there has been a substantial demand for UX writing, making it a continuously high-demanding job. As companies increasingly strive to build user-centric products, the need for UX writers who are skilled in crafting concise, clear, and user-friendly content is equally expanded. Gen Z, who are often considered tech-savvy due to their upbringing in a digitally immersed environment and rapid technological advancements, can view UX writing as a golden opportunity and a promising career path, especially when writing is what they are passionate about!



Basically, UX writing is more than just writing; it’s a way of designing creative communication and easing the user experience between technology and users—between technology and humans. 


“UX writing is the practice of creating the text in a user experience. It aims to improve user experience by informing and engaging the user. Examples of UX writing include notifications, titles, buttons, instructions, labels, descriptions, controls and warnings.”

– Interaction Design Foundation


To provide further light on UX, let’s take a simple example. Let’s say we are opening an app—let’s take Instagram for example. When users open the app, they would notice buttons like ‘follow,’ ‘post,’ ‘like,’ or ‘your story.’ Those simple and clear words presented in the interfaces of Instagram are the duty of the UX writer. Hence, the UX writer’s goal is to make sure users can easily know the functions of the button and how the button can navigate them when they tap on the buttons without the need to second-guess it.


For instance, when users click the three dots on a post, a list of options such as ‘Report,’ ‘Unfollow,’ and more would appear. These options are not only short and specific, but they also help users to understand exactly what action they’re about to take. Hence, the key to UX writing here is clarity. Words or call-to-actions (CTAs) will assist the users in making decisions and provide lucid communication when experiencing the app.


So, back to the title of this article, why is Gen Z well-suited as a UX writer? The answer is kind of simple. Gen Z has a lot of experience in exploring various apps such as Instagram, X, Snapchat, TikTok, and more—you name it. As they have spent countless hours on different apps, they might have naturally noticed how different apps serve the users, and I am highly convinced that Gen Z are keen observers to identify what they actually want from the app, mainly when the app is difficult to use. Basically, this generation understands what can be improvised to enhance the user experience from the app they use. As the generation expands, the ones who are handling the technology also need to evolve with the way the generation interacts, who better knows the ins and outs of digital engagement.


If you are ever interested in diving deeper into this field of writing, there are numerous online courses that you can explore. Take this fantastic opportunity to satisfy your curiosity in this technological writing realm and giddy up to learn more about this demanding field. There are tons of UX writing online courses that are available to access freely. Here are some of the platforms that you may consider:


  1. Coursera

Coursera is a massive online learning platform that offers various learning courses. Here, you can find specialised UX courses from industry experts such as Google and Microsoft. Imagine having a hands-on lecture from top company employees and obtaining a certification upon completing it; how fancy does that make your resume look? 


You can check these UX courses out:


  1. UX Writing Hub

This academy is solely dedicated to UX writing and they provide rich resources at the beginner level. The course includes practical exercises, mentor feedback and real-world projects that will polish your understanding of UX writing. Certificates will be provided once you complete the course and more opportunity awaits you. Moreover, you can sign up for the boot camp!


  1. LinkedIn Learning

LinkedIn Learning is well-known for its professional development courses. It offers a variety of classes and upskilling courses focused on UX writing. Courses are lectured by professionals and you can leisurely learn at your own pace. Completing a course on LinkedIn Learning allows you to earn certificates that will be directly linked to your LinkedIn profile.


As we are now living in a fast-moving world, it’s essential for our skills to be upgraded as well. Take UX writing as part of the developing domain in the technology world. Instead of letting your existing writing skills go to waste, why not expand it by following the world trend and making use of it? Embrace this golden opportunity and leverage it with the skills you already possess in the writing landscape. As the digital world continues to evolve, your writing skills must evolve as well. This transition in the writing sphere will not only upskill your expertise in writing but also prepare you to be in the future job market where the competition is unequivocally fierce.



In a nutshell, seizing the chance to keep on developing your skills in UX writing will not only bid your future to a higher price but also empower you to become an empathetic individual in understanding user needs with digital products. Thus, it will never be a loss for you to dive into this gold mine of UX writing!


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